Refund policy
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund.
Our policy has a no exchange after the purchase, please check the correct measurements.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Address: 8 Smith street, Maddingley Vic 3340.
It must also be in the original packaging. Item needs to be faulty to be eligible to return.
Additional non-returnable items:
Gift cards
Clothing over the 7 day purchase period
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Please do not send your purchase to us without creating a claim. You have to return it with claim number otherwise you will not have any refund or exchange.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Sales items are final sale and not eligible for return or refunds.
Shipping
To return your product, you should email us first to create a return request then we will send you the information. Email: Restor_fitness@icloud.com.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
It must also be in the original packaging. Item needs to be faulty to be eligible to return.
Additional non-returnable items:
Gift cards
Clothing over the 7 day purchase period
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Please do not send your purchase to us without creating a claim. You have to return it with claim number otherwise you will not have any refund or exchange.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Sales items are final sale and not eligible for return or refunds.
Shipping
To return your product, you should email us first to create a return request then we will send you the information. Email: Restor_fitness@icloud.com.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.